The Silverware Connection sells only new quality Oneida stainless flatware directly from the factory at GUARANTEED LOWEST PRICES with a customer service orientation superior to any in the industry. We promise to meet or beat any other published price. We can afford to do this by utilizing a low overhead, and high volume business. We take a smaller mark-up and therefore do a larger volume. We take personal interest in your flatware order from the time you place it until you receive your merchandise...but it doesn't stop there. If you like, we will keep you informed of any new or discontinued pieces in your pattern. Also, at The Silverware Connection, we will NEVER sell or rent your name, address, phone number or e-mail address to any other company. Your personal information will always remain secure with us. Please feel free to browse our web site and if you have any questions, don't hesitate to e-mail or call us at 1-800-895-1998.